sadm_support_request.sh
NAME
sadm_support_request.sh – Create a file that will help us, when you submit a problem.
SYNOPSIS
sadm_support_request.sh [-v] [-h] [-d 0-9]
DESCRIPTION
This script is use to create a file that contain information that will help us, when you submit a problem. When you submit a problem or request support it is important to attach the file produced by this script to your email.
EXAMPLE
root@borg:/etc/cron.d # sadm_support_request.sh
================================================================================
Mon 26 Apr 2021 08:55:49 AM EDT - sadm_support_request.sh V2.2 - SADM Lib. V3.69
Server Name: borg.maison.ca - Type: LINUX
UBUNTU 20.04 Kernel 5.8.0-50-generic
==================================================
Adding /etc/environment to support request log ...
Adding /etc/profile.d/sadmin.sh to support request log ...
Adding /opt/sadmin/cfg/sadmin.cfg to support request log ...
Adding /etc/sudoers.d/033_sadmin-nopasswd to support request log ...
Adding /etc/cron.d/sadm_client to support request log ...
Adding /etc/postfix/main.cf to support request log ...
Adding /etc/hosts to support request log ...
Adding /opt/sadmin/dat/dr/borg_sysinfo.txt to support request log ...
Running /opt/sadmin/bin/sadmlib_std_demo.sh ...
[SUCCESS] Script sadmlib_std_demo.sh terminated.
Adding /opt/sadmin/tmp/borg_sadmlib_std_demo.log to support request log ...
Running /opt/sadmin/bin/sadmlib_std_demo.py ...
[SUCCESS] Script sadmlib_std_demo.py terminated.
Adding /opt/sadmin/tmp/borg_sadmlib_std_demo.log to support request log ...
Running /opt/sadmin/bin/sadm_requirements.sh ...
[SUCCESS] Script sadm_requirements.sh terminated.
Adding /opt/sadmin/tmp/borg_sadm_requirements.sh.log to support request log ...
Running chage -l sadmin ...
Adding /opt/sadmin/tmp/borg_chage.log to support request log ...
Recording /opt/sadmin tree structure list in /opt/sadmin/log/borg_sadm_support_tree.log ...
Creating a listing of all files in /opt/sadmin to /opt/sadmin/log/borg_sadm_support_files_list.log ...
==================================================
Script exit code is 0 (Success) and execution time is 00:00:21
Script will send an alert only when it terminate with error ($SADM_ALERT_TYPE=1).
Script succeeded, no alert will be send to 'default' alert group.
New log (/opt/sadmin/log/borg_sadm_support_request.log) created ($SADM_LOG_APPEND='N').
End of sadm_support_request.sh - Mon 26 Apr 2021 08:56:04 AM EDT
================================================================================
Please send the file '/opt/sadmin/tmp/borg_sadm_support_request.tgz' to sadmlinux@gmail.com.
We will get back to you as soon as possible.
OPTIONS
Options | Description |
---|---|
[ -d 0-9 ] | Set debug level from 0 to 9 (Default is 0) |
[ -h ] | Display this help and exit. |
[ -v ] | Output version information and exit. |
ENVIRONMENT
- The “$SADMIN” environment variable must be defined and contains the root directory of the SADMIN tools (normally /opt/sadmin). It should be already done, the setup script have updated the ‘/etc/profile.d/sadmin.sh’ and the ‘/etc/environment’ files.
- The SADMIN configuration file, is needed and loaded in memory at the beginning of every scripts. This file should already exist and contains your SADMIN configuration and preference setting.
- For Shell script the Shell Library is used and for Python script the Python Library is used.
EXIT STATUS
Exit Code | Description |
---|---|
0 | An exit status of zero indicates success. |
1 | Failure is indicated by a nonzero value, typically ‘1’. |
AUTHOR
Jacques Duplessis
Any suggestions or bug report can be submitted at the support page
COPYRIGHT
Copyright © 2022 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later
This is free software, you are free to change and redistribute it.
There is NO WARRANTY to the extent permitted by law.
SEE ALSO
List SADMIN requirements - sadm_requirements.sh